Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
BrightHouse Complaint - Brighthouse Rep admitted to "WE LIED TO GET THE UPGRADE" - Bright house 60 Lightening speed modem
BrightHouse Complaint

BrightHouse Complaint

ADVERTISEMENT

Brighthouse Rep admitted to "WE LIED TO GET THE UPGRADE" - Bright house 60 Lightening speed modem


Brighthouse , Tomeka #837, just told me,
"Yes, you were lied to and we're not going to do anything about it".

Here's what happened:
I was told that I could "try the lightening modem" for one month (which will cost $20 extra a month). If I don't like it, I could go back to exactly what I had.

Today, which is 2 weeks later, I call to them that there is no difference and that I that want my old modem back.

Yep, tomeka, a supervisor, just told me that was NOT going to happen.

"Ummm...Tomeka, did you really just tell me that someone (Mike #423) lied to me and that you're not going to do anything about it?"

Tomeka's response: "Yes." and she was perfectly willing to cancel my service during this call.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to BrightHouse
SUBMIT a ticket
for BrightHouse
WATCH videos
for BrightHouse
More BrightHouse Reviews and Complaints MORE reviews and complaints
for BrightHouse

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


BHNtechXpert says: (6 years ago)
 0
Hello my name is Gary Doda and I am the Forums Manager for Bright House Networks. Please allow me to assist with this. Contact me at BHNtechXpert@mybrighthouse.com






login with Facebook and share your reviews

More BrightHouse reviews


More

Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team