BrightHouse Complaint

BrightHouse Complaint


NEVER GET BRIGHTHOUSE!! EVER!! Money Scam!!!!! - Bright House

Where do I begin.....1)I ordered an extra cable box and upgraded the internet. They came out the next day and installed both, but the next day the internet and house phone wasn't working. 2)I called that day and they told me someone would be out the next day between a certain time..........I called that day an hour before the end time they were supposed to be there and they told me NOTHING WAS SCHEDULED! 3)I finally got a new appt. for 2 DAYS later, the guy fixed the house phone........and as son as he left.........the internet stopped working!!!!! 4) i called again for a new appt!! they got someone out the next day to 'fix' it. SAME THING......he left and it stopped working!!!!! 5) i called AGAIN for another appt....i talked to a supervisor and he told me he would call me back in 15 minutes to set up an appt for that night........GUESS WHAT..........HE NEVER CALLED ME BACK!!! 6) i called again and now they told me the next appt wasn't for 3 days after. The guy came to set up an AP router in another room to get a connection.......and GUESS doesn't work!!!! So now he just told me his supervisor will be here in an hour to see what's wrong. I dont even believe him now if the guys coming today. This guy that was just here also had the nerve to try and charge me a service fee!!! haha. Complete B.S. Never get Bright house cable!!!

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