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BrightHouse Complaint - Terrible Service All Around
BrightHouse Complaint

BrightHouse Complaint

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Terrible Service All Around


I have lived in Central Florida for just about a year now and have had to call Brighthouse over 10 times. Most of the times it's something with the DVR and the internet. My fiance is a tech guy himself and we find it very insulting when the internet goes down and someone comes to the house and tells us that the reason it went out was because the router or the modem was too low. Most of the times they come over, they don't resolve anything. And the simple "solutions" they give are things that we've already done ourselves and know it isn't the issue. I have never ever had such a bad experience with an internet and cable service in my life. This is pathetic.


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