Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
BrightHouse Complaint - WORST SERVICE EVER!!!!!!!!! - Brighthouse
BrightHouse Complaint

BrightHouse Complaint


WORST SERVICE EVER!!!!!!!!! - Brighthouse

Brighthouse is by far the absolute worst cable and internet provider, and there are other bad ones out there! Their customer service is horrible (especially managers) and I had daily problems with my cable and internet. They set me up initially with a bad cable (at 10pm at night) which wasn't discovered until after 5 DVR box changes (yes each change was a separate visit), and then they didn't take any ownership for their mistake. They credited me an insulting 11 dollars for 3 months of services that I was paying for that didn't work. Their monthly service fees are the most I've ever paid ($130/month) as a new customer because they don't offer any promotional services, AND this price didn't include any premium channels and only 1 DVR box. I guess they consider daily problems extra services? After 4 months of frustration and insults, I made the switch to DirectTV where I'm getting 3 Genie DVR boxes, 250 channels including HBO and SHO, and internet, all for $95 dollars a month. Please whatever you do, do not waste any time and money with Brighthouse.

Share This Review:


Is this your Business? Claim Your Business Free and reply to this customer


Post a reply for this review COMMENT
WRITE to BrightHouse
SUBMIT a ticket
for BrightHouse
WATCH videos
for BrightHouse
More BrightHouse Reviews and Complaints MORE reviews and complaints
for BrightHouse


Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation



login with Facebook and share your reviews

More BrightHouse reviews


Similar reviews



Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team