Let it be known that BHN in-house tech # 32210 installed an HD-DVR at a residence where as the customers are wheel-chair bound and disabled. The box was not operating properly primarily due to the fact that the box was NOT on account/assigned to the address, did NOT program the remote, and did not leave a copy of the work order with the customer.Tech 32210 pretty much plugged it in and left. Let it be known that it is always the contractors for BHN that save the day.
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